Shipping policy
Lioness by TF Shipping Policy
Shipping Methods and Rates We are proud to offer reliable shipping options for our valued customers. Shipping costs are calculated at checkout based on your location and the selected shipping method.
Domestic Shipping (UK)
- Standard Shipping: Free on all orders. Estimated delivery within 3-5 business days.
- Express Shipping: £12.99. Estimated delivery within 1-2 business days.
- Overnight Shipping: £20.99. Delivery by the next business day.
International Shipping
- DHL Express Shipping: £29.99. Estimated delivery within 3-5 business days.
Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.
Customs and Duties International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We recommend contacting your local customs office for further information.
Delivery Issues If your order is delayed, lost, or arrives damaged, please contact our customer service team at hello@lionessbytf.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Returns and Exchanges For details on our return and exchange policy, please refer to our Returns Policy.
Contact Us For any questions or concerns regarding shipping, please reach out to us at hello@lionessbytf.com or call us at (123) 456-7890.
Thank you for shopping with Lioness by TF!